Shipping policy

Shipping Policy for GROVIA GLOBAL

At GROVIA GLOBAL, we strive to deliver your products in the fastest and most reliable way possible.

1. Order Processing Time
* All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
* You will receive another notification when your order has shipped along with a tracking number.

2. Shipping Rates & Delivery Time
* Standard Shipping: We offer FREE / Standard shipping on all orders across India.
* Estimated Delivery Time: Orders typically arrive within 4 to 7 business days depending on your location.

3. Order Tracking
When your order has shipped, you will receive an email notification from us which will include a tracking link that you can use to check its status. Please allow 24-48 hours for the tracking information to become available.

4. Shipping Delays
In rare cases, shipping times may be delayed due to logistics issues, weather conditions, or high demand during holiday seasons. If there is a significant delay in the shipment of your order, we will contact you via email or phone.

5. Damaged or Lost Packages
If you receive your order damaged, please contact us immediately with photos or videos of the item and packaging. We will assist you with a replacement.